It will appear to have stopped working–the busy mouse cursor will stop and the text on the Sierra window will go grey, but it is honestly still working. Please note: Sierra may take a few minutes (literally, minutes) to log in. If you do not have one or are unsure if you do, please submit a ticket to. Open the file and log in with your username and password. Look for the icon called “Sierra Desktop App” either on your desktop, Start Menu or computer drive. If you have errors or snags, please see the Possible Errors section below for guidance.

Then you should be guided through the installation. You may be asked if you want to allow the java application and/or popups in your browser, and you should set these to allow (allow and remember if possible). The installer page may try to run a java applet to identify your OS, but you can ignore/not run the applet if you wish and simply select the correct OS installer. Please note that you will need to login to the Support Center in order to download the install file.Ĭhoose the installer file for your Operating System (OS). “SDA”) on staff computers go to the following Maine InfoNet Support Center link and choose the appropriate install URL for your consortium. To install the Sierra Desktop Application (a.k.a. After you install successfully, move down to the next testing step. If it gives you any errors, please see below for suggested fixes. In most cases, the following URL will work for PCs and Macs on the first try. If this is you, skip to UNINSTALL at the bottom of this page, then jump back up here. To fix problems with existing installs, you may need to completely uninstall and do a fresh install.

Java control panel wont open